Shipping policy
Shipping & Delivery
⚠️Due to Covid 19, We decided to limit our Shipments to certain european countries - Switzerland.⚠️
We will change this and go back to delivering worldwide as soon as things get better. If you really want our merchandise, Send us an email sales@speedwolfs.ch and we will do everything to try and get our wolfer apparel to you! Stay Home, Stay Safe.
Speedwolfs delivers parcels all over the world. Once orders are sent out a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.
PLEASE NOTE : Your Shipping rates will be estimated regarding production of our apparel. Shipping costs might differ if you pick products produced in different places. Speedwolfs is not responsible for this. In general we produce our products in the USA, UK, EU. Please make sure to check descriptions to know where your article of choice is coming from.
Every order will be produced between 3-7 working days after payment has been accepted. Delivery Shipping times may defer. Contact our Sales Team to know more regarding delivery times and shipping rates.-International shipping and tracking information
Please be aware that our UK Providers do not provide tracking information and that orders shipping from the UK internationally take 15-30 days to deliver.
-Express Shipping
If you are shipping within the United States, Domestic express delivery is carried out within 2-3 business days.
Express shipping is available for the UK. It will take 2-8 business days, depending on the country.
-Shipping may differ regarding to country of residence
Most Speedwolfs orders will be delivered with a tracking number. If you don't receive one please make sure to contact us as soon as possible directly via email to : sales@speedwolfs.ch with your order number.
We will make sure to sort you out as fast as possible.
If you are checking out by using PayPal Express, you are first taken to the PayPal page to enter your credit card information and billing address. After this step, you will be shown available shipping methods by being redirected to our site.
Shipping costs for each specific geographic area are calculated at checkout and listed below. Speedwolfs is not responsible for destination country tax and/or duty charge if incurred.
Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. Speedwolfs will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.
Most Speedwolfs orders will be delivered with a tracking number. If you don't receive one please make sure to contact us as soon as possible directly via email to: sales@speedwolfs.ch with your order number.
PLEASE NOTE : Your Shipping rates will be estimated regarding production of our apparel. Shipping costs might differ if you pick products produced in different places. Speedwolfs is not responsible for this. In general we produce our products in the USA, UK, EU & China. Please make sure to check descriptions to know where your article of choice is coming from.
In general however, our providers can ship to the following locations.
North America
Antigua and Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, United States (including commonwealth of Puerto Rico and unincorporated territories of the United States).
Europe
Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican
Africa
Algeria, Angola, Benin, Botswana, Burkina, Cameroon, Cape Verde, Chad, Comoros, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia
Asia
Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Burma (Myanmar), Cambodia, China, East Timor, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, South Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Russian Federation, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen
South America
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Oceania
Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Zealand, Palau, Papua New, Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu
⚠️ NO SHIPPING TO THESE COUNTRIES
Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, Zimbabwe
We will make sure to sort you out as fast as possible. The wolfs way.
Sale items
Unfortunately sale items cannot be refunded or exchanged.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@speedwolfs.ch and send your item to: Speedwolfs GmbH.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Returns
To return your product, you should mail your product to:
Speedwolfs GmbH, Chemin d'Arche 23, 1870 Monthey.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
